Property Management FAQs

American Heritage Property Management is a full-service property management provider with decades of experience. We help owners in the Central Pennsylvania and Baltimore Metropolitan areas manage their properties successfully. By providing a wide range of services, we can streamline everything from building maintenance to tenant screenings to rent collection.

As you consider whether working with a management provider is right for you, you'll likely have questions about the services they offer. Below are some frequently asked questions about property management to help you understand the benefits of working with professionals like the team at American Heritage Property Management. 

1. Why Do I Need a Property Manager?

Anytime you're renting out a property or multiple properties, it can be advantageous to work with a professional property management company.

Property managers can do the work for you, including handling tenants and tackling property maintenance. The management company will deal with the daily operations of your properties, so you can focus on being an investor without the added stress.



Working with a property manager is a great way to save time and energy while leaving your properties in the hands of experts.

2. How Often Will I Hear From My Property Manager?

When you work with American Heritage Property Management, we want to be a true partnership in your success. This means we maintain regular contact with you and keep you up-to-date on all things related to your properties. We want to help you as much as we can, so we prioritize having outstanding customer service so you can always get in touch with us.

3. How Do You Find Tenants for My Properties?

American Heritage Property Management has a 1.93% vacancy rate, and our expert team is skilled at finding the right tenants for your properties.

We post available rentals on our website, so potential tenants looking for properties like yours in the area can quickly find what you have to offer. Interested parties can fill out a rental application form directly on our website.



Our services include all tenant screening and selection duties — you can feel good knowing the people living in or using your property are reliable and well-matched.

4. What Happens if a Tenant Doesn't Pay Rent on Time?

We understand the stress of late rent payments from your tenants. That's why we offer rent collection assistance services at American Heritage Property Management. When you work with us, you get an experienced property manager who can tackle the duties related to tracking down former tenants and securing their unpaid rent.

We have all the tools and tactics to help you recover rent payments and stay profitable. In fact, we can act as an unpaid rent collection agency for property owners — even those who don't use our comprehensive management services.

5. Who Is Responsible for the Repairs on the Properties You Manage? Can I Use My Own Contractors?

As a property owner, you're likely familiar with the stress of unplanned maintenance and repair needs. By working with American Heritage Property Management, you can enjoy around-the-clock emergency maintenance services.

We offer 24/7 repairs and cover all the services you need, so you don't have to worry about the stress of using your own contractors or other maintenance businesses.

6. How Do I Choose a Property Management Company?

When deciding which property management company to choose, it's crucial to consider what services are most important to you and the types of properties you own. You'll also want to explore the company's track record and see how successful they've been managing other properties similar to yours. The management company you choose should be reliable and have a good reputation.

American Heritage Property Management offers comprehensive management services, including but not limited to lease preparation, maintenance and evictions. We've been managing properties since 1981 and have the expertise needed to manage properties just like yours. Learn more about what sets us apart!

7. How Much Does Property Management Cost?

The cost of property management will largely depend on the company you work with. Some businesses charge a flat fee, while others base their rate on a percentage.

At AHPM, we use an easily calculable figure to determine our fees, so we don't charge you for income you don't have. Our property management fees include a wide range of services, from 24/7 maintenance and investment analysis to accounting and finance management.

8. What Services Do Property Management Companies Offer?

Some of the general services provided by most property management companies include screening tenants, creating lease agreements and handling maintenance requests.

American Heritage Property Management offers so much more, including:

• Owner services
• HOA management
• 24/7 maintenance
• Real estate services
• Rent collection assistance
• Tenant screening and selection
• Tenant eviction
• Lease preparation and collection
• Property acquisitions
• Accounting

9. What Types of Properties Does AHPM Manage?

American Heritage Property Management can manage various types of properties, including apartment complexes, condos, townhomes and single-family houses. We also offer professional homeowner and community association management services through our partnership with Esquire Association Management, LLC. to take on the management of an entire neighborhood.

Our HOA services include:

• Collecting HOA dues
• Performing neighborhood inspections
• Enforcing declarations

10. How Much Will My Investment Property Lease For?

The exact amount your investment property will lease for depends on a few different factors. When you work with us, we'll help you determine the right number and take care of all the tasks related to lease preparation. With over four decades of experience, we understand everything that should be included in a great lease agreement to minimize the possibility of confusion and contention down the road.

Contact American Heritage Property Management to Get Started Today

American Heritage Property Management has provided excellence in property management since 1981. With over 40 years of experience, we understand the ins and outs of serving the Central Pennsylvania and Baltimore Metropolitan areas.

We have nine strategic office locations that allow us to meet the needs of a large market area. As a member of the Homesale Family of Companies, we have an extensive network of in-house real estate agents, insurance producers, settlement officers and mortgage representatives.

Interested in getting started? Contact American Heritage Property Management to learn more about our services today!